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https://www.cts-strasbourg.eu/en/faq/generalities/details/I-have-lost-an-item-on-the-bus-or-tram.-How-do-I-report-it/2025-12-30T11:23:11+01:00 https://www.cts-strasbourg.eu/en/faq/generalities/details/My-item-has-been-found.-Where-can-I-collect-it/2025-12-30T11:32:06+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/Can-I-travel-with-a-bulky-item/2025-12-29T13:55:09+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-do-I-apply-for-or-renew-my-TER-add-on/2026-02-04T11:50:01+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/Which-proof-of-address-is-accepted-for-the-TER-add-on/2026-02-04T11:50:30+01:00 https://www.cts-strasbourg.eu/en/faq/generalities/details/Lost-property-Can-someone-else-collect-my-item-for-me/2025-12-30T11:36:54+01:00 https://www.cts-strasbourg.eu/en/faq/generalities/details/Who-should-I-contact-to-advertise-in-bus-shelters/2025-12-30T11:39:53+01:00 https://www.cts-strasbourg.eu/en/faq/generalities/details/Who-should-I-contact-to-advertise-on-the-sides-of-buses-or-in-the-spaces-behind-bus-drivers-seats/2025-12-30T11:42:14+01:00 https://www.cts-strasbourg.eu/en/faq/generalities/details/How-do-I-become-a-CTS-tester/2026-02-03T17:38:24+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/Where-can-I-find-the-transport-regulations-/2026-02-02T14:25:32+01:00 https://www.cts-strasbourg.eu/en/faq/cts-services/details/Can-I-park-at-the-Rotonde-Park-Ride-with-a-Pass-Mobilite/2026-02-02T15:48:30+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/From-what-age-must-you-have-a-travel-pass/2026-02-02T14:26:36+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/I-received-a-penalty-fare-because-I-forgot-my-Badgeo-card.-Can-I-contest-it/2026-02-02T14:29:41+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/How-can-I-contest-a-penalty-fare/2026-02-02T14:27:49+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/How-do-I-pay-a-penalty-fare/2026-01-27T15:20:11+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/I-received-a-penalty-fare-because-I-forgot-to-validate-my-ticket.-Can-I-contest-it/2026-01-27T15:18:59+01:00 https://www.cts-strasbourg.eu/en/faq/professionals-and-educational-institutions/details/How-do-I-subscribe-to-the-Employer-Mobility-Plan/2025-12-24T14:18:05+01:00 https://www.cts-strasbourg.eu/en/faq/professionals-and-educational-institutions/details/How-long-does-it-take-to-receive-the-establishment-code-after-sending-the-email/2026-02-24T09:10:17+01:00 https://www.cts-strasbourg.eu/en/faq/badgeo-card-and-contactless-ticket/details/How-do-I-view-the-history-of-my-Badgeo-card-and-get-a-purchase-receipt/2026-02-04T11:41:13+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/How-do-I-download-the-CTS-mobile-app/2026-02-04T12:07:40+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/My-child-and-I-do-not-have-the-same-surname.-How-can-I-provide-proof-of-address/2025-12-30T12:15:46+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-do-I-load-my-TER-add-on-onto-a-Badgeo-card/2025-12-30T14:06:09+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-do-I-load-my-TER-add-on-on-Badgeo-on-mobile/2025-12-30T14:09:54+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-long-is-the-TER-add-on-valid-with-the-free-subscription-for-4-17-year-olds/2026-02-04T11:51:23+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-do-I-present-my-TER-add-on-to-SNCF-ticket-inspectors/2025-12-30T13:55:14+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-can-I-check-the-validity-period-of-my-entitlement-to-the-TER-add-on/2026-02-04T11:52:35+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/What-features-are-available-on-the-CTS-mobile-app/2026-01-27T16:40:07+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Is-my-phone-compatible-with-the-CTS-mobile-app/2025-12-30T08:43:16+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Do-I-need-a-mobile-data-plan-to-use-the-CTS-app/2025-12-30T08:44:18+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Where-can-I-find-the-Terms-of-Use-and-Privacy-Policy-for-the-CTS-mobile-app/2025-12-30T09:06:36+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/What-is-the-Immediate-Departure-feature/2025-12-30T09:09:26+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/Can-I-travel-on-Fluo-Grand-Est-67-buses-with-a-CTS-subscription/2025-12-30T14:18:44+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Who-can-buy-an-Immediate-Departure-ticket/2025-12-30T09:11:42+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/How-long-is-an-Immediate-Departure-ticket-valid/2026-02-02T14:40:03+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/How-do-I-validate-a-QR-Code-ticket-purchased-via-Immediate-Departure/2026-01-27T16:49:46+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/What-is-the-Pass-Mobilite/2026-01-30T16:03:19+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-do-I-subscribe-to-the-Pass-Mobilite/2026-02-24T10:36:58+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-do-I-book-and-access-a-Citiz-car/2026-02-24T10:38:26+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/Que-faire-si-je-rencontre-un-probleme-avec-une-voiture-Citiz-un-Velhop-ou-sur-le-reseau-cts-/2026-02-24T10:38:15+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/What-should-I-do-if-my-Velhop-bike-is-stolen/2026-02-24T10:38:43+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/What-is-the-Badgeo-on-mobile-feature/2025-12-30T09:47:50+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-do-I-cancel-my-Pass-Mobilite-subscription/2026-02-24T10:37:58+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/What-if-I-already-have-a-subscription-with-one-of-the-partners-CTS-Velhop-or-Citiz/2026-02-24T10:03:34+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Can-I-set-up-direct-debit-for-a-subscription/2026-01-27T15:25:28+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Can-I-access-PR-with-Badgeo-on-mobile/2026-01-27T16:46:43+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Can-I-obtain-the-TER-add-on-with-Badgeo-on-mobile/2025-12-30T10:05:30+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Can-I-transfer-the-CTS-part-of-the-Pass-Mobilite-subscription-to-the-app/2025-12-30T10:07:31+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/Is-it-possible-to-park-free-of-charge-at-Entzheim-station-to-combine-train-tram-Bus/2025-12-30T14:43:50+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/What-is-the-Contactless-ticket-extension-for/2025-12-30T08:55:46+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/How-do-I-validate-an-NFC-ticket-or-subscription-purchased-via-Badgeo-on-mobile/2025-12-30T09:46:23+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Can-I-retrieve-my-tickets-after-changing-phones/2025-12-30T10:10:46+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-can-I-combine-the-CTS-and-TER-networks-within-the-Eurometropole-de-Strasbourg/2026-01-30T16:09:43+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/What-happens-if-my-phone-runs-out-of-battery-or-switches-off-after-Ive-validated-my-tickets/2025-12-30T08:55:02+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/How-do-I-report-an-issue-or-ask-a-question-about-the-CTS-mobile-app/2026-02-02T14:38:11+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/How-do-I-block-my-account-if-my-phone-is-lost-stolen-or-broken/2026-02-02T14:36:46+01:00 https://www.cts-strasbourg.eu/en/faq/mobile-application/details/Where-can-I-find-the-Terms-and-Conditions-of-Sale-for-the-CTS-mobile-app/2025-12-30T09:01:26+01:00 https://www.cts-strasbourg.eu/en/faq/combining-several-modes-of-transport/details/How-can-I-combine-CTS-and-TER-networks-beyond-the-Eurometropole-de-Strasbourg/2026-01-30T16:14:30+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/Why-validate-your-travel-pass/2025-12-29T14:30:51+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/If-I-take-a-bus-and-then-a-tram-will-two-tickets-be-deducted/2025-12-29T14:31:47+01:00 https://www.cts-strasbourg.eu/en/faq/professionals-and-educational-institutions/details/Are-you-a-professional-business-association-local-authority-How-can-you-access-our-best-offer-for-your-transport-needs/2026-02-02T14:32:12+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-do-I-get-a-free-subscription-for-417-year-olds/2026-02-04T11:44:58+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/What-proof-of-address-is-accepted-for-a-free-subscription-for-4-17-year-olds/2025-12-31T13:50:07+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/My-child-and-I-do-not-have-the-same-surname-what-proof-of-address-should-I-provide/2026-01-30T16:32:51+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-long-is-the-free-subscription-for-417-year-olds-valid/2026-02-04T11:47:44+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/What-types-of-subscriptions-are-available/2026-01-27T14:20:00+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-do-I-sign-up-for-a-CTS-subscription/2026-02-04T11:43:20+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-do-I-set-up-a-direct-debit-for-a-CTS-subscription/2026-02-02T14:49:15+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-do-I-change-my-bank-details/2026-01-27T14:39:28+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-do-I-cancel-a-CTS-subscription/2026-01-30T15:43:27+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-do-I-submit-a-refund-request/2026-01-27T14:42:21+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/What-are-the-processing-times-for-a-refund-request/2026-01-27T14:43:07+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-do-I-obtain-the-documents-required-for-my-employer-to-reimburse-part-of-my-subscription-transport-allowance/2026-02-04T11:44:32+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/Can-I-use-a-regular-CTS-subscription-to-park-at-the-PR-Rotonde/2026-01-30T15:52:43+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-do-I-apply-for-or-renew-my-solidarity-fare-entitlement/2026-02-03T10:33:58+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/How-can-I-check-if-Im-eligible-for-a-reduced-fare-solidarity-fare-subscription/2025-12-31T11:53:10+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/My-solidarity-fare-application-was-refused-why/2026-01-30T15:54:27+01:00 https://www.cts-strasbourg.eu/en/faq/online-agency/details/How-do-I-create-a-customer-account/2026-02-03T09:41:49+01:00 https://www.cts-strasbourg.eu/en/faq/online-agency/details/How-do-I-delete-my-customer-account/2026-01-27T16:09:33+01:00 https://www.cts-strasbourg.eu/en/faq/online-agency/details/Im-trying-to-order-a-Badgeo-card-but-my-request-was-refused.-Why/2026-02-04T11:55:40+01:00 https://www.cts-strasbourg.eu/en/faq/online-agency/details/How-do-I-update-my-postal-address-online/2026-02-04T11:57:02+01:00 https://www.cts-strasbourg.eu/en/faq/cts-services/details/What-are-the-timetables-for-the-school-routes/2026-02-02T14:14:25+01:00 https://www.cts-strasbourg.eu/en/faq/cts-services/details/Do-I-need-a-ticket-or-pass-to-use-the-school-routes/2025-12-24T10:51:45+01:00 https://www.cts-strasbourg.eu/en/faq/cts-services/details/Do-trams-and-buses-run-in-the-evening---at-night/2026-02-02T14:17:01+01:00 https://www.cts-strasbourg.eu/en/faq/cts-services/details/Is-there-a-request-stop-system-for-women-at-night/2026-01-06T09:28:51+01:00 https://www.cts-strasbourg.eu/en/faq/cts-services/details/Can-I-use-Mobistras-if-I-do-not-live-within-the-Eurometropole-de-Strasbourg/2025-12-24T10:33:48+01:00 https://www.cts-strasbourg.eu/en/faq/cts-services/details/Can-luggage-or-bulky-parcels-be-transported-on-Mobistras/2026-01-05T15:18:08+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/What-should-I-do-if-my-family-quotient-changes/2026-02-04T11:46:17+01:00 https://www.cts-strasbourg.eu/en/faq/travel-legally/details/What-are-the-different-fixed-indemnity-amounts/2025-12-29T15:32:34+01:00 https://www.cts-strasbourg.eu/en/faq/badgeo-card-and-contactless-ticket/details/How-do-I-check-the-balance-and-tickets-loaded-onto-a-Badgeo-card/2026-02-04T11:40:56+01:00 https://www.cts-strasbourg.eu/en/faq/badgeo-card-and-contactless-ticket/details/What-should-I-do-if-my-Badgeo-Multi-card-is-lost-or-stolen/2026-01-07T11:52:42+01:00 https://www.cts-strasbourg.eu/en/faq/badgeo-card-and-contactless-ticket/details/My-Badgeo-card-has-expired.-Have-I-lost-the-tickets-loaded-onto-it-/2026-01-05T15:44:18+01:00 https://www.cts-strasbourg.eu/en/faq/badgeo-card-and-contactless-ticket/details/Can-I-change-the-name-on-my-Badgeo-card/2026-01-27T13:57:28+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/Which-format-can-I-use-to-load-my-subscription/2025-12-31T10:27:07+01:00 https://www.cts-strasbourg.eu/en/faq/subscriptions/details/My-child-already-has-a-Badgeo-card-should-they-keep-it/2026-02-04T11:48:16+01:00 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