Skip to content

MORE NEW FEATURES ON THE WEBSITE

Tools designed to make your daily life easier

Our website is evolving. After an initial redesign phase, we are taking things a step further.

Here are the 3 main new features that are already available on the website, but will be translated into your language within the next few weeks.

Your online account has a fresh new look

New design, smoother navigation, clearer information and simplified processes: ordering a card, requesting a replacement or renewing an application has never been easier.

And there’s another useful new feature: you can now track the progress of your requests in real time thanks to notifications available directly in your customer account. No more wondering where your application stands.

Book an appointment at the CTS agency via the website

Avoid waiting in line at the sales agency thanks to online appointment booking. From the interactive map > Where to buy > CTS Agency  section, then click on Getting an appointment to reserve your time slot.

On the scheduled day, simply check in at the terminal before being called to the counter. A quick and convenient solution for both individuals and professionals, without unnecessary waiting.

“Help me choose”: find the transport ticket that suits you best

Ticket or subscription? Strasbourg, Bas-Rhin, Alsace or Germany? Finding the right option is not always easy. That’s why we are launching “Help me choose”: an interactive tool that guides you towards the transport ticket best suited to your needs. Simply answer a few questions to find the ideal ticket!

Many improvements have also been made to simplify your processes. Take the time to discover and try them out.

bon a savoir anglais

Ideas for improvements?

If you have any suggestions for improvement, feedback to share or questions about these new features, feel free to contact us!