Procedures related to the accident
For any questions or procedures related to the accident, individuals are invited to:
- contact the Allô CTS customer service on +33 (0)3 88 77 70 70, available
Monday to Friday from 7:30 a.m. to 7:00 p.m., and Saturday from 8:30 a.m. to 5:30 p.m. - or contact us via the online form below
Victim support organisations
Victims may also receive support from the following victim support organisations:
SOS France Victimes 67
15 rue Schulmeister
67100 Strasbourg
+33 (0)3 88 79 79 30
Viaduq 67
5 rue Albert Einstein
67200 Strasbourg
+33 (0)3 88 28 57 62