BADGÉO CARD AND CONTACTLESS TICKET

Regular passengers, Occasional passengers

How do I check the balance and tickets loaded onto a Badgéo card?

You can check the tickets (subscriptions or single tickets) loaded onto your Badgéo card using the CTS mobile app, the online agency, or a ticket machine.

Via the CTS mobile app:

  1. Tap "Purchase" in the menu at the bottom of the screen.
  2. Select "On my Badgéo card", then "Badgéo card".
  3. Hold your Badgéo card against the back of your phone (follow the on-screen instructions).
  4. The pass information (tickets, passes, validity) will appear on screen.

 

Via the CTS online agency:

  1. Log into your CTS customer account.
    - If you don’t have one yet, click "Create an account".
  2. Link your Badgéo card to your customer space (if not already done).
  3. Go to "My online services > Contents of a Badgéo card" in the left-hand menu.

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At a bus/tram ticket machine:

  1. Insert your Badgéo card into the reader.
  2. Select "View my profile" or "Info Support", depending on the machine. The contents of the card will be displayed on screen.

 

Also see:

How can I check the balance of my contactless ticket?