COMBINING SEVERAL MODES OF TRANSPORT

TER add-on, Citiz, Vélhop

How do I apply for or renew my TER add-on?

First of all, you must apply to open or renew your entitlement to the TER add-on. This entitlement is valid for up to 12 months.

STEP 1: APPLY TO OPEN OR RENEW YOUR ENTITLEMENT

Where can you apply?

  • Online: log into (or create) your CTS customer account, then go to My online services > Travel on TER at no extra cost or sign up for your subscription online.
  • On the CTS app: via the Badgéo on mobile feature (Android only).
  • At the CTS agency: 9 Place Saint-Pierre-Le-Vieux, Strasbourg.
    ⚠️ Please bring your Badgéo card.

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Document required: Proof of address confirming that you live within the Eurométropole de Strasbourg. 

 

You will receive an email within 72 hours with the result of your request. If it is approved, you can move on to Step 2.

 

STEP 2: LOAD THE TER ADD-ON ONTO YOUR BADGÉO (CARD OR MOBILE)


The duration of the TER add-on depends on your CTS subscription.

Example: 1-month subscription = 1-month TER add-on; 1-year subscription = 1-year TER add-on, etc

Monthly subscription? You must load the TER add-on onto your Badgéo card each month when you sign up for your new subscription.