My solidarity-fare application was refused - why?

Has your application for solidarity fares been refused? Please check that you provided the correct documents:

• If you are a CAF beneficiary: a CAF payment certificate dated within the past three months.
  ⚠️ Family quotient certificates are not accepted. ⚠️
• If you are not a CAF beneficiary or are a non-grant student: a valid Unique Family Quotient certificate issued by the Eurométropole de Strasbourg, stating the "CTS Value".
• If you are a grant-funded student: your grant notification for the current academic year (levels 1 to 7).

All information is available on the Reduced-fare subscriptions page.