Travel with a valid ticket

Regulations, Validation, Penalty Fares

I received a penalty fare because I forgot to validate my ticket. Can I contest it?

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By using our public transport, you agree to comply with the network rules, including validating your ticket each time you board and at every transfer.

Validation is essential not only for inspection purposes but also for your safety: in the event of an accident, it allows insurance providers to confirm that you were indeed on board.

If you believe a penalty fare was issued in error, you may contest it by completing the online challenge form.